FAQ

Collapsible content

Delivery times and costs

Delivery to Germany and Austria

Delivery option Value of goods Delivery cost

Standard

€0.01–€10.98

€2.69 EUR

Standard

€10.99–€24.98

€4.49 EUR

Standard

€24.99–€49.98

€5.49 EUR

Standard

€49.99–€69.98

€5.99 EUR

Standard

€69.99–€134.98

€6.99 EUR

Standard

€134.99 and up

free

Express

€0.01–€119.98

€16.99 EUR

Express

€119.99 and up

€19.99 EUR

 

Delivery within Europe (except France and UK)

Delivery option

Value of goods

Delivery cost

Standard

€0.01–€9.98

€2.49 EUR

Standard

€9.99–€24.98

€3.99 EUR

Standard

€24.99–€59.98

€5.99 EUR

Standard

€59.99–€134.98

€7.99 EUR

Standard

€134.99 und mehr

Kostenlos

Premium

€0.01–€24.98

€7.99 EUR

Premium

€24.99–€59.98

€8.99 EUR

Premium

€59.99–€499.98

€9.99 EUR

Premium

€499.99 und mehr

€12.99 EUR

Express

€0.01–€119.98

€29.99 EUR

Express

€119.99 und mehr

€35.99 EUR

 

Delivery to France

Delivery option

Value of goods

Delivery cost

Standard

€0.01–€9.98

€2.99 EUR

Standard

€9.99–€24.98

€4.99 EUR

Standard

€24.99–€49.98

€6.99 EUR

Standard

€49.99–€69.98

€8.49 EUR

Standard

€69.99–€134.98

€9.49 EUR

Standard

€134.99 und mehr

Kostenlos

Premium

€0.01–€24.98

€8.99 EUR

Premium

€24.99–€59.98

€9.99 EUR

Premium

€59.99–€499.98

€11.99 EUR

Premium

€499.99 und mehr

€12.99 EUR

Express

€0.01–€119.98

€35.99 EUR

Express

€119.99 und mehr

€41.99 EUR

 

Delivery to the United Kingdom

Delivery option

Value of goods

Delivery cost

Standard

£0.01 GBP–£10.98 GBP

£2.99 GBP

Standard

£10.99 GBP–£19.98 GBP

£5.49 GBP

Standard

£19.99 GBP–£47.98 GBP

£6.99 GBP

Standard

£47.99 GBP–£118.98 GBP

£8.99 GBP

Standard

£118.99 GBP und mehr

Kostenlos

Premium

£0.01 GBP–£20.48 GBP

£7.49 GBP

Premium

£20.49 GBP–£49.48 GBP

£8.49 GBP

Premium

£49.49 GBP–£409.98 GBP

£9.99 GBP

Premium

£409.99 GBP und mehr

£10.99 GBP

Express

£0.01 GBP–£94.79 GBP

£24.99 GBP

Express

£94.80 GBP und mehr

£29.99 GBP

Payment options

We accept payments by credit card (Mastercard, Visa, American Express), Klarna Pay Later, PayPal, Apple, Google and Shop Pay, and other local providers in the SYNDICATE Shop.

Return Policies

Your purchase doesn't fit? No problem! You can return your item free of charge within 30 days of purchase. Please contact our service team at service-syndicate@spreadgroup.com or via our contact form and we will take care of your return.

Contact

Got a question? Our team will be happy to assist you. Contact us at service-syndicate@spreadgroup.com or via our contact form and we will get back to you within a maximum of 24 hours on working days.

When and what is Syndicate?

The SYNDICATE Festival is an electronic dance music event taking place on October 4th, 2025. Primarily, DJs from the hardcore techno and hardstyle scenes perform at the Westfalenhalle in Dortmund. It is one of the largest festivals in the German scene.

Where is the official Festival website?

Here you can find more information about the festival: https://www.syndicate-festival.de

How sustainable are the products?

We carry the responsibility of tomorrow.The sustainability of our products is very important to us. That’s exactly why we chose Spreadshirt as the manufacturer for our merchandise: here you can find more information on sustainability.

How do I know about new merchandise products or special offers?

On our social media platforms, we regularly keep you updated on news, new products, and special offers related to both the merchandise and the festival. Additionally, you can easily sign up for our newsletter with your email address.

Can I still buy Merchandise from past festivals?

Yes! We usually have limited leftover stock available online as well as offline at the festival. These products are from the previous year.

Note:Limited quantities. Once the products are sold out, there will be no restocking.